Privacy Policy

Last updated on November 7, 2019

Introduction

Information we collect and receive

Account creation data

When you sign up for an account, we require you to provide certain personal information such as your name, email address, telephone number, and/or company name, among others (“personal information,” “information,” or “info”).

This personal information is provided by you or collected by us when you sign up for and use our Services. Some of the information is required in order to create your account. To personalize your account, you may provide us with additional information.

Information collected through your use of the services

When you use our Services, we process and store your personal information, and any other information to ensure that we are able to deliver our Services to you.

When you provide us with your info, we process them on your behalf and in accordance with your instructions. If you choose not to give us your information, we might not be able to provide you with our Services, respond to your queries, or communicate with you.

User activity collected through your use of the services

We use cookies or similar technologies to collect information about how you use the Services. Cookies are text files that you allow to be stored on your computer when you visit our website through a browser. We use cookies to provide you with a better experience such as, for example, limiting repetitive requests for the same information.

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of our website, deliver advertisements on and through our website, and so on.

You can choose to disable or delete cookies or instruct your web browser to delete or refuse cookies, please visit the help page of your browser. However, this may limit us from giving you the best experience when you use our website and when we provide you with our Services. Moreover, you may not be able to store your preferences, and some of our pages might not display properly.

Why and how we use information

  • to provide, personalize, and improve your experience when using the Services;
  • to analyze and understand how you use and access the Services so we can ensure optimal technical functionalities;
  • to communicate with you any Services-related news or information;
  • to ensure that there is no fraudulent activity or fraudulent use of the Services;
  • to ensure smooth operations such as quality control, billing, troubleshooting, analytics, among others;
  • to comply with legal requirements where applicable laws and regulations require us to process your data; and
  • to protect our legal rights and legitimate business interests such as, for example, in connection with legal claims; regulatory, compliance, and audit functions; or necessary disclosures in the event of a merger, an acquisition, or a sale of the business.

How we share and disclose information

Communication through the services

Your contact information may be available for viewing to recipients of your fax messages. We may also use your contact information to contact you through the Services.

For promoting the services

We may share your personal information with third parties when you allow us to use your experience with the Services as a use case or as a testimonial of a satisfied customer. We may publish your information on our public websites or social media accounts but only when you give us explicit consent to identify you.

For directory listings

For business accounts, your business name, phone number, and other identifying information may be included in public directories to comply with your request to do so.

For use by third-party service provider

We may share your personal information with third-party service providers that help us with our business operations. Your personal information will only be shared if they need it to effectively perform the services they provide to us.

We use Google Analytics to help us understand how you use our Services. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy. If you wish to opt-out of Google Analytics, you can do so here: https://tools.google.com/dlpage/gaoptout.

Data protection, retention and deletion

Children

Know your rights

  • You have the right to be informed of the personal information that we collect and process about you. You may request access to your personal information at any time.
  • You have the right to request that we update your personal information when you see fit such as, for example, when your information is incomplete or inaccurate.
  • You have the right to restrict us from using your personal information at any time. You may request to stop the processing of your information temporarily or permanently.
  • If you feel that we no longer have a legal or legitimate reason to process your personal information, you have the right to object to our use of your personal info.
  • You can request us to erase your personal information at any time.
  • You reserve the right to refuse the use of your personal information for direct marketing.
  • You reserve the right to refuse the use of your personal information for automated processes for decision making.
  • You have the right to request from us a copy of your personal information in a format that you can port for use in another party’s service.

Changes to this policy

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