Welcome to Monopond.
This Policy sets out all the important details about your personal information and how it is used by Monopond and any associated services (referred to as “Services”). The terms that govern your use of the Services are defined in our Terms of Service Agreement.
By using any of our Services, you are agreeing to the terms of this Policy and the Terms of Service Agreement . For information on how we protect your personal information and other data, learn more about our Security Policy.
The personal information that we collect, store, or process broadly falls into the following categories:
When you sign up for an account, we require you to provide certain personal information such as your name, email address, telephone number, and/or company name, among others (“personal information,” “information,” or “info”).
This personal information is provided by you or collected by us when you sign up for and use our Services. Some of the information is required in order to create your account. To personalize your account, you may provide us with additional information.
When you use our Services, we process and store your personal information, and any other information to ensure that we are able to deliver our Services to you.
When you provide us with your info, we process them on your behalf and in accordance with your instructions. If you choose not to give us your information, we might not be able to provide you with our Services, respond to your queries, or communicate with you.
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of our website, deliver advertisements on and through our website, and so on.
We collect and process your personal information for at least the following reasons:
In order to maintain and improve our Services, we may share your information for various reasons with your consent.
Your contact information may be available for viewing to recipients of your fax messages. We may also use your contact information to contact you through the Services.
We may share your personal information with third parties when you allow us to use your experience with the Services as a use case or as a testimonial of a satisfied customer. We may publish your information on our public websites or social media accounts but only when you give us explicit consent to identify you.
For business accounts, your business name, phone number, and other identifying information may be included in public directories to comply with your request to do so.
We may share your personal information with third-party service providers that help us with our business operations. Your personal information will only be shared if they need it to effectively perform the services they provide to us.
We use Google Analytics to help us understand how you use our Services. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy. If you wish to opt-out of Google Analytics, you can do so here: https://tools.google.com/dlpage/gaoptout.
Your data and personal information are encrypted. For more information about how we protect your data, check out our Security Policy.
We store your personal information only for as long as we need to when providing you with our Services. We also store your information for essential and legitimate business purposes such as, for example, for resolving disputes, or for complying with legal obligations. We may keep some of your personal information for as long as you have an account with us, and for as long as required or permitted by law—for legal, regulatory, tax, or other lawful purposes.
When we no longer require your information to provide you with our Services or for any other legitimate business, we take reasonable steps to delete or anonymize your information. If this may not be immediately possible such as, for example, when your information is stored in backup archives, we will secure your info and exclude it from any processing until we can safely delete your information.
Our Services are not directed or knowingly made available to children under the age of 18 years or under any applicable age limits in your local law (“age limit”). We do not knowingly collect personal information from children under the age limit.
If you are under the age limit, please do not provide your personal information to us, and do not use our Services. If you provide us your information through our Services, you acknowledge that you are over 18 years old or above the age limit.
We will delete any personal information we discover is collected from children under the age limit. If you become aware that a child has provided us with their personal information, please contact us through email@example.com.
We respect your rights to your personal information. You can take advantage of your rights as described below, except when limited under applicable laws.
If you would like to exercise your rights, please contact us through firstname.lastname@example.org.
We may occasionally make changes to this Policy. Changes may be made to reflect, for example, any legal, operational, or regulatory requirements or when there are changes to our privacy practices.
When we make substantial changes to this Policy, we will give you notice regarding the changes by posting the revised policy on our website, by sending you an email, or by other means. By continuing to use our Services after these changes have been posted, you agree to the revised Policy.
For questions and concerns regarding our Policy, or regarding the collection, use, or disclosure of your personal information, contact us at email@example.com.